Shipping & Our Guarantee

** UPDATE ON CANADA POST LABOUR DISRUPTION**

As the labour disruption continues, mail delivery is behind schedule and Canada Post is no longer offering a delivery guarantee.
Yes, the mail is moving, but you will no doubt experience a longer than normal delivery time.
If you need your order quickly, please CONTACT US to discuss alternative delivery methods, such as courier.
We appreciate your continued support.

Our Guarantee

1. We guarantee delivery. If your product doesn't arrive, we'll send it again.
2. We guarantee order satisfaction. If you're not satisfied with your product, contact usany time.

Buy Canadian and know what you're paying. No extra fees. 


SHIPPING

  • Orders are shipped within 2 to 5 business days.
  • You will receive a confirmation email with your order, as well as an email when the order has been shipped. Tracking numbers will be provided if available.
  • On occasion, items ordered at the same time are shipped separately. Your shipping email will let you know.
  • We review all shipping fees and adjust to the least expensive option whenever possible.
  • Our product prices continue to be the most competitive in the Canadian online shopping market.
  • We ship the stock we have available unless indicated in order checkout.

FREE SHIPPING

  • Free shipping for orders over $200 before taxes (some exceptions apply)
  • Free shipping only applies to orders over $200 at time of order fulfillment. We will contact you if your order no longer qualifies for free shipping.
  • Free shipping does not apply during store-wide sales, promotions, or special deals.

SHIPPING RATES IN CANADA


Order Amount Before TaxShipping Charge
All of CanadaOrders under $20 (Lettermail, no tracking)$4.50*
OntarioOrders between $20.00 to $200.00$9.99
QuebecOrders between $20 to $200.00$11.99
Rest of CanadaOrders between $20.00 to $200.00$13.99
All of Canada**Orders over $200FREE

* Flat rate Lettermail is not offered during store-wide sales, promotions and special deals so we can continue to offer you great savings on fabric and sewing supplies!
**Excludes Yukon, Nunavut and NWT; $10 shipping will be charged


SHIPPING RATES TO THE UNITED STATES

  • We ship Canada Post and USPS to the United States.
  • Please allow up 10 to 15 business days for delivery. If you require faster delivery, please contact us for pricing.
  • Not all orders going to the United States will have a tracking number. If you require one, please contact us for pricing.
Order Amount Before TaxShipping Charge
Up to $25$11.00
$25 to $74.99$15.00
$74.99 to $124.99$18.50
$125 and over$23


INTERNATIONAL SHIPPING RATES

  • Unfortunately, Canada Post does not have flat rate mailers; we charge actual shipping costs.
  • If you paid by PayPal, we will send you a PayPal money request for the shipping before completing your order.
  • Below is a table estimating pricing.
  • Surface mail delivery may take up to 10 weeks.
  • If you can't wait that long, please contact us to discuss options and pricing.

Order Amount Before TaxShipping TypeShipping Charge
$0 to $25Surface Mail (no tracking)$12

Air Mail (no tracking)$25
$25 to $50 Surface Mail (no tracking)$20

Air Mail (no tracking)$40
$50 to $100Surface Mail (no tracking)$30

Air Mail (no tracking)$60

CUSTOMS, DUTY, IMPORT FEES

We love having customers from across the globe! Thank you for shopping with us for your sewing and quilting supplies.
Our shipping label lists the description and actual cost of what you buy from us so you can be confident in the import fees, customs and duties your country will charge you.

UNEQUIVOCAL GUARANTEE/RETURNS

We want you to be delighted with every product you purchase from Flare Fabrics.
If, at any time, you are unsatisfied with any item, just send it back to us for a refund or exchange. (Postage fees are non-refundable.)

All we ask is that you contact us FIRST, so we can do everything possible to keep your trust.

Please note: Flare Fabrics will pay return shipping in the event the return is due to an error on our part. For all other reasons, the customer is responsible for the returning shipping fee.

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