Shipping + Our Guarantee

  • We stock all of our items. Orders are usually shipped within 2 to 5 business days.
  • Transit time begins the first full day AFTER your package leaves our studio.
  • You will receive a confirmation email with your order, as well as an email when the order has been shipped. Tracking numbers will be provided if available.
  • On occasion, items ordered at the same time are shipped separately. Your shipping email will let you know.
  • Canadian delivery is guaranteed! If your order arrives in poor condition, or you are still waiting after four weeks, it is not your problem, it's ours and we will take care of it!
  • If you would like your package shipped on a certain date or a certain way, just let us know.
  • Please note: Thread cannot ship Letter Mail due to their bulk. It is economical to include thread with other items or order 2 or more spools. We review all shipping fees and adjust to the least expensive option whenever possible.
  • An extra shipping charge of $6.00 will be applied to bulky orders, such as thread/batting/interfacing. Items that are freight intensive are indicated on their product page. If actual shipping charges are less, we will make it right!
  • We offer flat rate shipping to allow customers to know up front what they will be charged.
  • Our shipping rates are set to cover the cost charged by Canada Post; if there is a significant variance, we will make it right!
  • Our product prices continue to be the most competitive in the Canadian online shopping market. 
Free shipping** is offered within Canada for orders over $150.

SHIPPING RATES IN CANADA


Order Amount Before TaxShipping Charge
All of CanadaOrders under $20 (Lettermail, no tracking)$4.50
OntarioOrders between $20.00 to $149.99$9.99
QuebecOrders between $20 to $149.99$11.99
Rest of CanadaOrders between $20.00 to $149.99$13.99
All of Canada**Orders over $150FREE

**Excludes Yukon, Nunavut and NWT; $10 shipping will be charged.

If you live in Eastern Ontario, near Perth and wish to pick-up your order, please let us know in the comment box on checkout. We will sort out pick-up details via email.

Depending on size, packages are shipped via Canada Post's Expedited Parcel (tracked package) or First Class Letter Mail from Perth, Ontario. Estimated delivery time is 3-7 business days for most Canadian addresses.


CANADIAN CUSTOMERS: Shop securely knowing that you will not be charged extra duties, taxes, delivery charges, handling fees, brokerage fees when your package arrives at your door -- what you pay at checkout is ALL that you pay!


SHIPPING RATES TO THE UNITED STATES

  • We ship Canada Post and USPS once it crosses the border. Please allow up 10 to 15 business days for delivery. If you require faster delivery, please contact us for pricing.
  • Not all orders going to the United States will have a tracking number. If you require one, please contact us for pricing.
  • Our flat shipping rates are set to cover costs by Canada Post. In the event there is a variance between what is charged and actual costs, we will make it right!
Order Amount Before TaxShipping Charge
Up to $25$9.50
$25 to $74.99$13
$74.99 to $124.99$18.50
$125 and over$23


INTERNATIONAL SHIPPING RATES

  • Unfortunately Canada Post does not have flat rate mailers; we charge actual shipping costs.
  • If you paid by PayPal, we will send you a PayPal money request for the shipping before completing your order.
  • Below is a table estimating pricing.
  • Surface mail delivery may take up to 10 weeks.
  • If you can't wait that long, please contact us to discuss options and pricing.

Order Amount Before TaxShipping TypeShipping Charge
$0 to $25Surface Mail (no tracking)$12

Air Mail (no tracking)$25
$25 to $50 Surface Mail (no tracking) $20

Air Mail (no tracking)$40
$50 to $100Surface Mail (no tracking)$30

Air Mail (no tracking)$60

CUSTOMS, DUTY, IMPORT FEES

We love having customers from across the globe! Thank you for shopping with us for your sewing and quilting supplies.

Our shipping label lists the description and actual cost of what you buy from us so you can be confident in the import fees, customs and duties your country will charge you.


UNEQUIVOCAL GUARANTEE/RETURNS

We want you to be delighted with every product you purchase from Flare Fabrics.
If, at any time, you are unsatisfied with any item, just send it back to us for a refund or exchange. (Postage fees are non-refundable.) 

All we ask is that you contact us FIRST, so we can do everything possible to keep your trust.

Please note: Flare Fabrics will pay return shipping in the event the return is due to an error on our part. For all other reasons, the customer is responsible for the returning shipping fee.


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